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Close or delete a case

This detailed article is available in French only; the title and summary are translated.

Close a finished case; delete it permanently when allowed.

Steps

  1. Pour fermer : File status → File closed → Update. Le dossier sort de la liste (cochez Include closed files pour le revoir).
  2. Pour supprimer : tout en bas de la fiche, Zone sensible → Delete the file puis confirmez. Seule the consultant le peut.

Résultat attendu

La suppression retire le dossier, son suivi et les réponses du questionnaire. Elle est définitive.

Astuces

  • Keep the file for the period required by your professional body before deleting it.

Pages concernées

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